Sandy Bear

About Us

Unchecked bereavement can impact on every aspect of a young life, affecting physical / mental health and well-being.

In 1996, following an identified need by School Nursing and Child and Adolescent Mental Health Services (CAMHS) – NHS, a Sandy Bear child bereavement service was established by those professionals in their own time, working as volunteers. The service was dependent on the work of those volunteers. 

A formal application was made for Welsh Government grant support via the Local Authority which enabled the Health Board to employ two dedicated children’s professionals, allowing the service to become more structured. This helped the service develop further and demand for it increased. 

By 2006, approximately 60 children were referred to the service annually, by 2009 this figure had reached 158.

In 2016, following a review of grant funded children’s services in Pembrokeshire, Sandy Bear was decommissioned due to government funding becoming more limited.

However, the service was still very much needed! Before decommissioning, the Sandy Bear service had supported a significant number of children and their families through some of the most difficult times. Knowing how much the service was needed, a dedicated group of children’s health professionals, past users and interested parties met to discuss the next steps.

In 2017, a trustee board became established and founded an unincorporated charity with our status as a registered company coming into place in 2018, followed by registration with the Charity Commission in 2019. A key milestone was achieved on the 10th June 2018, two years after grant support for Sandy Bear stopped. We held our first therapeutic day as a newly formed charity at Scolton Manor and started accepting referrals in the October of that year.

We were supported with accommodation provided by Pembrokeshire Frame, until we could move into our own premises in May 2019.Since opening our doors, we have already helped over 100 children and their families through the most trying of times, supported by the generosity of our fundraisers and volunteers. We have a new home in Milford Haven at Europa House where we run our charitable operation is based.

A special mention goes to all our supporters and in particular, to Valero, whose assistance through their Charity of the Year programme was pivotal to the charity being able to function and support so many vulnerable children and families.

Meet the Team...

Anita Hicks - SEN RGN Dip Pal Care BSC Honours

Clinical Lead

Anita is one of the founding members and joint Clinical Lead for Sandy Bear Children’s Bereavement Charity. Anita’s longstanding experience has been developed over a career in nursing spanning five decades, previously working for the NHS for 40 yrs. She was instrumental in the early development of cancer and palliative care services. Anita was also responsible for commissioning hospital-based Macmillan Nurse’s which sparked her interest in supporting children whose parents have a life limiting condition.

She later went on to complete her degree in public health nursing where she looked at the way children and young people were supported in the community following bereavement.

She enjoys sharing her knowledge through conferences and seminars and empowering others to support bereaved children and families in their community.

Anita has been married for over 40 years and enjoys travelling (with a fascination for New York) and caravanning. She has six children, three of her own and three that she brought up as her own following the death of a close friend.

Karen Codd - SEN RGN RCN

Clinical Lead

Karen is one of the founding members and joint Clinical Lead for Sandy Bear Children’s Bereavement Charity.

Karen has a wealth of experience with working with families who have suffered a bereavement; she supported many families following the sudden and often traumatic death of a loved one during her career in A&E as a senior staff nurse, a post she held for over 30 years.

In 1989, she and a friend set up the Pembrokeshire Cot Death Support Group which involved supporting parents whose baby had died from cot death. Her other bereavement roles have included working as an immediate family support worker for 2 Wish Upon a Star and also running their monthly parents support group. Karen also worked for Sandy Bear from 2006 until it was decommissioned but never lost her enthusiasm for helping bereaved children and their families.

Karen also gives freely of her spare time to the charity and regularly gives talks to local community groups about the work of the charity. She has been instrumental in setting up Sandy Bear as a stand alone charity.

Ceri Crichton - BSc (Hons)

Charity Development Lead

Ceri joined Sandy Bear in January 2020 after volunteering for the charity following her dismay at the service decommissioning in 2017. Ceri is passionate about the well-being of children following her upbringing in a deprived area of the South Wales Valleys and through her career at the NSPCC.

Ceri has had a successful career spanning 23 years in business development. Graduating with a degree in Business Management in 2000 sponsored by Coca-Cola Enterprises, Ceri has worked for household names in both the private, third and charity sector. She has been lucky to travel the globe, both through her career and personal life, spending a stint abroad in 2001, when she travelled with her (now) husband to Morocco and Southern Europe in a beaten up VW camper van.

Ceri is 41 years old and loves karate and yoga (having joined a local dojo at the age of 38 ‘by accident’). She moved to Pembrokeshire in 2004 following her marriage and loves the coast and the countryside. She has two children, whom she adores, and a growing family of pets, as by her own admission, resistance is futile.

Hannah Underwood - BA (Hons), PGCE

Charity Coordinator

Hannah Underwood

Hannah joined the Sandy Bear team in May 2021 after wanting to pursue a new career with the intention to continue to support children and young people. Hannah feels passionate about giving children and young people the opportunity to be the best they can be throughout their lives. Hannah experienced the bereavement of a parent at a young age and, despite not receiving the services of Sandy Bear personally, she supports and acknowledges the importance of the work carried out by the charity.

After carrying out work experience within educational settings during her A Levels, Hannah went on to do a degree in Education Studies at the University of Gloucestershire. Upon completion of her degree, she completed a Primary PGCE in Gloucestershire. She then moved back to Pembrokeshire where she worked as a supply teacher until the Covid-19 pandemic hit. With a love of learning, Hannah continues to seek ways to develop herself professionally and is currently enrolled on a Welsh Language evening course.

In her spare time, Hannah enjoys attending fitness classes and walking. Her interests also include breaks away with her fiancé, Josh, as well as attending concerts and festivals. She has a lot of love for animals and shares her home with two Cavapoos, Buddy and Barney.


Volunteers play a crucial role in the delivery and development of Sandy Bear.

Our service is evidence-based and professional led but it is largely supported by a dedicated group of volunteers, who make our work possible. The time that our volunteers provide to children, young people and families makes a huge difference in their bereavement journey.

We are fortunate to have a great team of volunteers who provide their time for a variety of reasons – because of lived experience, to learn new skills or simply to give something back to a cause that they can feel passionate about.

When we talk to our volunteers about why they keep coming back, they tell us it allows them to:

  • Make a big difference in the life of a child or young person and their family
  • Meet new people and become part of a special community
  • Develop new skills, especially in coping with bereavement
  • Have fun
  • Help others and to feel that this is making a positive impact
  • Gain experience and a new perspective

Vulnerable people need to be protected so all our volunteers are DBS checked, and will have undergone a training programme where they commit three days over three months. They will also commit to a day of safeguarding training.

To support group, each volunteer will need to commit to six support sessions which last 4 hours and happen (usually) on a fortnightly basis. Children will often form a bond with our volunteers over the course of the sessions so we insist that our volunteers can give this time before committing to group support.

There are many other ways to volunteer – we need help at events and in the office and are always open to discussing other ways in which our volunteer community can support us.

For further information, please click the link to see our live volunteering opportunities.

If you have a skill that you think we need and want to discuss further, please contact us via the contact page – we very much look forward to hearing from you.